UPDATE 21/10/21: Nintendo has now released an update for Metroid Dread that fixes the game closing bug, as well as “several other issues to improve overall gameplay experience.” You can read details on how to update the game here.

ORIGINAL STORY 15/10/21: Nintendo has apologised for a progression prevention bug in Metroid Dread.

The error message “The Software Was Closed Because an Error Occurred” appears near the end of the game, causing it to forcibly close.

An article on the Nintendo Support page goes into further detail.

Metroid Dread – Overview Trailer – Nintendo Switch Watch on YouTube

“We are aware of an error in the Metroid Dread game that prevents the player from proceeding when the specific sequence below is followed near the end of the game,” it reads. “We are preparing a software update to prevent this error, which should be available in October 2021.