Diablo 2 Resurrected has been suffering from server issues since launch, as previously reported.
Now, Blizzard has shared a detailed blog post to explain why and how they’re moving forward.
“Our server outages have not been caused by a singular issue; we are solving each problem as they arise, with both mitigating solves and longer-term architectural changes,” it reads.
“A small number of players have experienced character progression loss – moving forward, any loss due to a server crash should be limited to several minutes. This is not a complete solve to us, and we are continuing to work on this issue. Our team, with the help of others at Blizzard, are working to bring the game experience to a place that feels good for everyone.”